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MinkMap support is available 24/7 for all plan holders. Paid plan holders receive priority response times.

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Email support

For all inquiries, email the support team directly:

contactus@minkmap.com

Reach the MinkMap support team for billing, subscriptions, and general help.
Use email for:
  • Billing questions and payment issues
  • Subscription management (upgrades, downgrades, cancellations)
  • Data rights requests (access, deletion, export)
  • General technical support
For legal or data privacy matters, contact the MinkMap Legal & Data Privacy Department: MinkMap Legal & Data Privacy Department
Toronto, Ontario, Canada
contactus@minkmap.com

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Before you reach out

Many common questions are answered in the FAQ. Check there first — you may find an instant answer without waiting for a reply.