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MinkMap Inc. takes your privacy seriously. We collect only what we need to operate the service, we don’t sell your data, and we don’t track you for advertising. This policy explains exactly what we collect, why, and your rights over it. Version 1.0 — Effective 29 June 2025 MinkMap Inc., Toronto, Ontario, Canada — contactus@minkmap.com
MinkMap is not intended for users under 18. If you are under 18, do not create an account or submit any personal information.
Account information
  • Email address (required to create an account)
  • Name (optional)
  • Account details such as plan type and subscription status
Technical data
  • IP address
  • Device ID, operating system, and browser type
  • Usage logs and session data
  • Crash reports and error data
Payment metadata
  • Billing records processed via Stripe (e.g., transaction IDs, last four digits of card)
  • We do not store your full card number, CVV, or complete payment details — Stripe handles this directly and is PCI-DSS compliant
Support communications
  • Messages you send to our support team
We are explicit about this because it matters:
  • We do not use your data for marketing or advertising
  • We do not build behavioral profiles
  • We do not sell your data to advertising networks, social platforms, or data brokers
  • We do not use third-party tracking pixels or cross-site tracking tools
We share your data only with the vendors necessary to operate the service, and only to the extent required:
VendorPurposeCompliance
StripePayment processingPCI-DSS compliant
Render / IONOSInfrastructure and hostingGDPR data processing agreements in place
Plausible AnalyticsNon-invasive, cookie-free site analyticsNo personal data collected
Internal staffSupport and operationsRole-based access controls; access limited to what each role requires
We do not share your data with any other parties unless required by law.
Data typeRetention period
Account metadataUntil you delete your account
Billing records7 years (required by law)
Server and usage logs12 months
Support emails12 months
Test simulation logs30 days
When retention periods expire, data is deleted or anonymized. You can request deletion of your account and associated data at any time by contacting contactus@minkmap.com.
We apply the following security measures:
  • All data in transit is encrypted with TLS 1.2 or higher
  • Passwords and credentials are hashed — we never store them in plain text
  • Access to production systems and user data is restricted by role-based access controls
  • We conduct periodic reviews of access permissions
No system is perfectly secure. If you become aware of a security concern, please contact us at contactus@minkmap.com.
Depending on where you live, you may have rights over your personal data. We honor these rights regardless of your location:
  • Right to access — request a copy of the data we hold about you
  • Right to correction — ask us to correct inaccurate data
  • Right to deletion — ask us to delete your account and personal data
  • Right to portability — request your data in a portable format
  • Right to object or restrict processing — in certain circumstances
Applicable frameworks:
  • GDPR (European Union and United Kingdom)
  • CCPA (California, USA)
  • PIPEDA (Canada)
  • Other applicable global privacy laws
To exercise any of these rights, email contactus@minkmap.com. We will respond within 30 days.
MinkMap uses Plausible Analytics, a privacy-first analytics tool that does not use cookies and does not collect personally identifiable information. We do not use advertising cookies, tracking pixels, or fingerprinting.The MinkMap web app may use session cookies strictly necessary for authentication and app functionality. These are not used for tracking or advertising.
We may update this policy from time to time. The version number and effective date at the top of this page will reflect any changes. For material changes, we will make reasonable efforts to notify you by email or in-app notice.Continued use of MinkMap after updates take effect indicates your acceptance of the revised policy.
For privacy-related questions, data requests, or concerns, contact:MinkMap Inc.
Toronto, Ontario, Canada
contactus@minkmap.com