> ## Documentation Index
> Fetch the complete documentation index at: https://docs.minkmap.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Privacy Policy
> How MinkMap collects, uses, and protects your personal information.
MinkMap Inc. takes your privacy seriously. We collect only what we need to operate the service, we don't sell your data, and we don't track you for advertising. This policy explains exactly what we collect, why, and your rights over it.
**Version 1.0 — Effective 29 June 2025**
MinkMap Inc., Toronto, Ontario, Canada — [contactus@minkmap.com](mailto:contactus@minkmap.com)
MinkMap is not intended for users under 18. If you are under 18, do not create an account or submit any personal information.
**Account information**
* Email address (required to create an account)
* Name (optional)
* Account details such as plan type and subscription status
**Technical data**
* IP address
* Device ID, operating system, and browser type
* Usage logs and session data
* Crash reports and error data
**Payment metadata**
* Billing records processed via Stripe (e.g., transaction IDs, last four digits of card)
* We do **not** store your full card number, CVV, or complete payment details — Stripe handles this directly and is PCI-DSS compliant
**Support communications**
* Messages you send to our support team
We are explicit about this because it matters:
* We do **not** use your data for marketing or advertising
* We do **not** build behavioral profiles
* We do **not** sell your data to advertising networks, social platforms, or data brokers
* We do **not** use third-party tracking pixels or cross-site tracking tools
We share your data only with the vendors necessary to operate the service, and only to the extent required:
| Vendor | Purpose | Compliance |
| ----------------------- | ---------------------------------------- | --------------------------------------------------------------------- |
| **Stripe** | Payment processing | PCI-DSS compliant |
| **Render / IONOS** | Infrastructure and hosting | GDPR data processing agreements in place |
| **Plausible Analytics** | Non-invasive, cookie-free site analytics | No personal data collected |
| **Internal staff** | Support and operations | Role-based access controls; access limited to what each role requires |
We do not share your data with any other parties unless required by law.
| Data type | Retention period |
| --------------------- | ----------------------------- |
| Account metadata | Until you delete your account |
| Billing records | 7 years (required by law) |
| Server and usage logs | 12 months |
| Support emails | 12 months |
| Test simulation logs | 30 days |
When retention periods expire, data is deleted or anonymized. You can request deletion of your account and associated data at any time by contacting [contactus@minkmap.com](mailto:contactus@minkmap.com).
We apply the following security measures:
* All data in transit is encrypted with TLS 1.2 or higher
* Passwords and credentials are hashed — we never store them in plain text
* Access to production systems and user data is restricted by role-based access controls
* We conduct periodic reviews of access permissions
No system is perfectly secure. If you become aware of a security concern, please contact us at [contactus@minkmap.com](mailto:contactus@minkmap.com).
Depending on where you live, you may have rights over your personal data. We honor these rights regardless of your location:
* **Right to access** — request a copy of the data we hold about you
* **Right to correction** — ask us to correct inaccurate data
* **Right to deletion** — ask us to delete your account and personal data
* **Right to portability** — request your data in a portable format
* **Right to object or restrict processing** — in certain circumstances
**Applicable frameworks:**
* GDPR (European Union and United Kingdom)
* CCPA (California, USA)
* PIPEDA (Canada)
* Other applicable global privacy laws
To exercise any of these rights, email [contactus@minkmap.com](mailto:contactus@minkmap.com). We will respond within 30 days.
MinkMap uses Plausible Analytics, a privacy-first analytics tool that does not use cookies and does not collect personally identifiable information. We do not use advertising cookies, tracking pixels, or fingerprinting.
The MinkMap web app may use session cookies strictly necessary for authentication and app functionality. These are not used for tracking or advertising.
We may update this policy from time to time. The version number and effective date at the top of this page will reflect any changes. For material changes, we will make reasonable efforts to notify you by email or in-app notice.
Continued use of MinkMap after updates take effect indicates your acceptance of the revised policy.
For privacy-related questions, data requests, or concerns, contact:
**MinkMap Inc.**\
Toronto, Ontario, Canada\
[contactus@minkmap.com](mailto:contactus@minkmap.com)